- Jayee Sreetharan (Jay) ★★★★★ a month ago
There’s a reason why this shop gets the full sets of star, which primarily due to their hospitality and world class customer service. The moment I step into the store, within seconds I was attended by a gentleman name Sam (Syam). That first … More impression would basically make the differences with other optical shop. Sam is well experience and definitely an optical enthusiast while he shared his knowledge which gave me the confidence that he knows what’s best for his customer. He took his time to understand my requirement and gave some cool selection. There was no hard sell, which made the entire conversation with him to be pleasant. I know the fact when I made the payment, it was already a great deal. Aside from the customer service, you could also find number of quality glasses including contact lens for a reasonable price. Definitely would be recommending to everyone. Keep it up Sam !
- Solehah ★★★★★ a month ago
Drop by to get contact lenses, my first time visiting, it was bit crowded but all of the staffs are very helpful and friendly. Sam helped me to choose few lenses and recommended few good brands. It was an excellent experience at Malaya … More Optical. Sam even offered me few samples for daily lens to try on. He is very helpful and possesses great customer service skills. I will definitely visit again , I’m a returning customer for sure.
- N A ★★★★★ 3 months ago
Spectacular quality! From their perfectly crafted frames to the smooth lenses, this shop had me awing at their products! I intended on purchasing only one normal glasses. I ended up leaving the door with two sunglasses. The workers were … More friendly with fantastic customer service. 10/10 would definitely come again for a new pair!
- j cheng ★★★★★ 7 months ago
Recommended by friend and it was indeed a good experience, thank you Benji for his professional input, advice and patience, especially when he explained to me the different type of multifocal glasses and their functions. Did 2 pairs today, … More multifocal and normal. Looking forward to the collection.
- ji je 哈哈 ★★★★★ 6 months ago
I came here a few weeks ago to get my glasses. The service offered by the female branch manager (Anne Flores) is excellent and prompt. I also receive fantastic bargains from this business, and the entire staff is quite pleasant. If you … More want glasses but don't have a lot of money. You are welcome to visit here. This is by far the greatest optometrist store in Damansara that I have visited. I would certainly return to this store if I needed to make a new pair of glasses. Thank you to everyone who assisted me. Ms. Anne, Eunice, and Mr. Chong, in particular.
- Farzana Aida Zulrailan ★★★★★ 3 months ago
Came to buy my prescription contact lens as their price is one of the most competitive in KL/Selangor. Was attended by Sam, very very attentive and friendly. A pleasant experience overall. Definitely returning to purchase my lenses once … More it runs out. Keep up the good service!
- Fei ★★★★★ a month ago
Excellent service and the staff are friendly and helpful. They're not pushy and let you take your own time to decide on frames. They know the products well and can answer all my questions. The equipment are of the latest tech.
- Catherine Yap ★★★★★ 3 months ago
I am a Malaya optical client for many years. As one who wears glasses since my school days for the past 40years, I should know & be able to tell a good pair of glasses that comes with EXCELLENT SERVICE rendered. Eventually when my children … More need prescriptive glasses, obviously Malaya optical is my choice. Now my children are young adults and they are SATISFIED clients of Malaya optical.
### MY SHOUT-OUT to MISS ANNE FLORES for her professional services extended to me & my family. She understands my concerns and promptly addressed all the issues I had.
- Jo ★★★★★ a month ago
I don't usually give reviews on google but I've been coming back to them year after year without fail for anything eyecare and optometry-related! Super duper helpful staff - special thanks to Ally! Can't recommend this place … More more!
- Lee N ★★★★★ 4 months ago
Staff are very professional and super friendly. Love that Malaya Optical has a wide varieties of glasses to choose from and prices are reasonable. Very glad that my sister recommended me this place almost 10 years ago. Will definitely come … More back for my prescription glasses.
- H H ★★★★★ 3 months ago
Went in to get progressive contacts (which eventually arrived sooner than expected). Very helpful staff. Shout out to Ally, Sam and Eunice for their excellent customer service! Great experience overall.
- Jasmine Sune ★★★★★ 3 months ago
Randomly searched an optical shop to adjust my spec, and I found this shop got a high review. And its service is truly equivalent to the reviews! Sam who helped me is friendly and professional. Recommend!
- Nurul Aisyah Fadzil ★★★★★ 3 months ago
Spectacular quality! From their perfectly crafted frames to the smooth lenses, this shop had me awing at their products! I intended on purchasing only one normal glasses. I ended up leaving the door with two sunglasses. The workers were … More friendly with fantastic customer service. 10/10 would definitely come again for a new pair!
- Ivan Chan ★★★★★ 5 months ago
Had a great experience shopping for a new pair of glasses, was shown a lot of options and the team there made great recommendations without pushing towards the more expensive options. Sam was friendly and helped me throughout the entire … More process. The entire team was accommodating, which made the shopping process comfortable and enjoyable. Had great music playing to boot, will be back again.
- P. Lee ★★★★★ 3 months ago
First time customer at Malaya Optical. Huge shoutout to Ms. Fiona for being so incredibly patient and helpful. She was very attentive in making sure that my new glasses and contact lens would be a perfect fit. Truly exemplary professionalism … More and overall a great experience at the SS15 branch. Thank you so so much. Definitely highly recommended to come here!
- Otto hussi ★★★★★ 5 months ago
Feeling lucky. Arrived late minutes before closes door, friendly shop staff attended and help me with repairing and upgrade my spectacle. Ryan Ho the owner himself is on watch. Everything is good. Thank you very much. Highly Recommended. … More
- azif ★★★★★ 4 months ago
Sent my old Ray Bans for repair, they did a really good job. i would definitely say that they are the best optometrist in town. i am really pleased with Sam & Uncle Moon from Malaya Optical.
- Penny Ng ★★★★★ 4 months ago
All of the staff of Malaya Optical are very helpful and professional. They are very patient and give recommendations when needed. My sisters and I have been coming here for our glasses and prescriptions over a decade ago. Highly recommended. … More
- Joh Lin Yong ★★★★★ 5 months ago
Thank you very much! Malaya Optical is great as always! Ryan is fabulous and the very best Optometrist in town! : ) Very convenient location too in Damansara Uptown, right next to the Starling.
- Adelaine Foo | TOC ★★★★★ 7 months ago
Very professional and energetic and young optometrist. Learn so much from them. So patient. And not pushy with products. Really enjoyed my complete eye assessment with their so many machines. Highly recommended
- Sloke ★★★★★ 5 months ago
I collected my glasses from the Subang SS15 branch yesterday. It was perfect!! The quality of the lenses were very good and I am totally satisfied with it. Customer service also was tip top!
- nura adila ★★★★★ 6 months ago
Overall a very pleasant experience. Kudos to Yvonne for being customer centric and satisfied with this visit!
Will come here again in the future for my optic related matters!
- Voon Konsult ★★★★★ 7 months ago
Been a customer of Malaya Optical for decades. Sent my classic reading glass .....collector's piece....and Mr Ho fixed it. He did the same thing years ago with the same classic piece. Professional service par excellence.
- Jia Ming Yap ★★★★★ 9 months ago
I’m a first time customer here, and was attended by Ally. She’s been very helpful and patient in answering all my concerns and question when I was having my eye checked after 3 years! Superb service, friendly and I’m also trying out colour … More contact lens under her prescription (I have super high eye power, so I thought it’s impossible to try) , so yes, will be returning for my next eye check up 🤓
- Kelvin Lim ★★★★★ 11 months ago
Very courteous and warm professional service. Didn't get the product I wanted but will be back whenever my needs arises. Highly recommended.
- kah yen ★★★★★ 9 months ago
Been a loyal customer in Malaya Optical KL branch for many years and it's my first time visiting uptown branch, love the services here! They do thorough eye check patiently and have varieties of spec from different price range and … More styles for different customers' needs. Anne, Ally and Chong Hon are super friendly. Best to make appointment before the visit as they have quite alot of loyal customers 🙂 thanks for the wonderful service.
Malaya Optical Optometrist
